In this whitepaper, Amadeus and Microsoft explore how AI agents and modern data platforms are improving travel at every stage.
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Explore bold ideas, lead with cutting-edge tech, build powerful partnerships, and contribute to lasting impact.
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Our partnership with Microsoft accelerates our Cloud journey and unlocks new, AI‑powered innovations that strengthen and elevate the travel industry.
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Learn how this collaboration strengthens Amadeus' multi-cloud approach and AI innovation to improve efficiency, reliability and growth in travel.
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From AI-driven planning and biometric check-ins to smarter disruption management.
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Amadeus, in collaboration with Globetrender, unveils the tech, policy and innovation coming to transform the face of travel.
Discover nowLearn how we’re working to make travel a force for good.
Driving integration, scalability, trust and integrity across the travel industry.
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What's changing and how to stay ahead in 2026
Integration, intelligence, and rising traveler expectations are reshaping managed travel faster than ever. Travel leaders are under pressure to adapt — while balancing experience, risk, cost, and control. As business travel accelerates, long‑standing approaches are being tested. New technologies, shifting workforce expectations, industry consolidation, and increasing risk are forcing travel programs to rethink how they operate.
This is a concise, insight‑led paper, produced in collaboration between BTN & Amadeus Cytric, explores the five forces reshaping managed travel, how they intersect, and what travel managers can do today to successfully navigate what’s ahead?
The key forces reshaping managed travel
How these trends intersect and amplify one another
Practical guidance on how travel leaders can adapt with confidence