Report

Travel Technology Investment Trends: Business Travel Agencies

Business travel is back: discover how Business Travel Agencies (BTAs) are investing to meet evolving traveler and market needs in a post-pandemic world – where business travel is as important as ever.

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Findings

Key findings include:

Technology

A very significant 97% of Business Travel Agencies surveyed are planning to spend “the same or more” on technology.

Productivity

Improving productivity is the main challenge BTAs are looking to address.

New opportunities

BTAs are looking to leverage technology investments to create new opportunities such as the ability to manage blended travel trips, and book ancillary products.

Travel Technology Investment Trends 2024

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