How Técnicas Reunidas has transformed corporate travel & expense management with Amadeus Cytric
Técnicas Reunidas
Annual business trips:
12,000-15,000 by Spanish employees
Headquarters:
Madrid, Spain
Geographical scope:
50+ countries globally
Industry:
Engineering and construction
Company size:
Enterprise (14,000 employees)
Number of users:
2,500
Annual expense reports:
10,000
Challenges before Amadeus Cytric
-
Fragmented travel tools and limited integration with finance and HR systems
-
Manual, time-consuming auditing processes that strained finance teams
-
Inconsistent user experience across countries and departments
-
Limited visibility and reporting on travel spend, making it difficult to control costs or optimize travel policies
-
High dependency on offline processes, particularly for expense management
Results with Amadeus Cytric
80%
adoption of Cytric Easy
100%
adoption of Cytric Expense
➤Increased efficiency in travel and expense processes, reducing manual tasks and administrative workload
➤Standardizedpolicies and procedures, simplifying audits and boosting compliance
➤Better visibility into travel spend, enabling data-driven decisions
➤Automated auditing capabilities, reducing errors and strengthening financial control
➤Improved user experience, leading to higher satisfaction among travelers and finance teams
➤Teams across the organization, from engineering to finance, reported noticeable improvements in their day-to-day operations
Unifying travel & expense for a global engineering powerhouse
Before partnering with Amadeus Cytric, Técnicas Reunidas faced challenges common to large engineering organizations, including fragmented travel and expense processes, a heavy administrative burden, and an inconsistent user experience. The company relied on disparate tools and manual workflows that led to inefficiencies, limited visibility across projects and regions, and complex expense audits for finance teams. Travelers encountered inconsistent booking experiences, while managers lacked real time insight into corporate travel and expense activity.
This case study explores how Técnicas Reunidas modernized its travel and expense (T&E) management with Amadeus Cytric, a SaaS solution that intelligently integrates business travel and expense management into a unified, efficient, and collaborative ecosystem. By adopting a modern, integrated platform, the company streamlined bookings, strengthened policy compliance, simplified expense submission and auditing, and delivered a seamless, consistent user experience across the organization.
Why Técnicas Reunidas chose Amadeus Cytric?
During the vendor selection process, Técnicas Reunidas evaluated several travel and expense solutions. Amadeus Cytric stood out for its ability to deliver a fully unified, end-to-end experience, from travel booking to expense reimbursement.
Cytric appealed to Técnicas Reunidas, because
-
An integral travel and expense ecosystem, reducing friction between booking and reimbursement
-
Advanced functionality, supporting complex engineering travel requirements
-
Ease of use, a crucial factor for ensuring rapid adoption across the company
-
Automation and intelligent auditing, improving compliance and reducing manual work
-
Strong integration capabilities with corporate ERP systems and financial workflows
-
Continuous innovation and a platform built for long-term scalability
-
Flexibility and ability to operate across multiple Global Distribution Systems (GDS)
The implementation:
A process marked by strong alignment across teams involved
➤Clear planning and structured execution, meeting timelines and quality expectations
➤Collaborative work between all stakeholders, ensuring no disruption to daily operations
➤Hands-on support, enabling teams to adopt the new platform smoothly
➤Fast user adoption, thanks to intuitive workflows and standardized processes
➤Internal sponsors highlighted the professionalism and responsiveness of the Cytric Account Management team throughout the implementation
➤The process met their expectations for punctuality, quality, and change management support
“Implementing Cytric has been a transformative experience for us. The rollout was smooth and collaborative, and the gains in standardization and efficiency have been remarkable. Our teams now work with a modern tool that simplifies booking, policy compliance, and expense management, all while improving the user experience.”
Building a scalable travel and expense framework for the future
Técnicas Reunidas’ journey with Amadeus Cytric illustrates how highly complex, global engineering organizations can streamline travel and expense processes through innovation and integration. By moving away from fragmented tools and manual workflows, the company established a unified AI-powered & SaaS platform, Amadeus Cytric, that delivers transparency, control, and operational efficiency at scale. With Cytric, Técnicas Reunidas has built a long-term foundation that supports its global workforce, strengthens compliance, and enhances financial visibility, creating a smarter, more efficient approach to corporate travel and expense management.
Frequently asked questions
Yes. Cytric includes strong integration capabilities with corporate ERPs and financial workflows, which is especially important for large organizations with complex accounting structures.
.jpeg/jcr:content/renditions/cq5dam.web.480.320.jpeg)
