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Case study

Streamlining business operations

How Gebeco achieved lean and cost-effective processes with Amadeus Robotics

Streamlining Travel Operations with Robotics: How Gebeco Drives Efficiency with Amadeus

This case study explores how Gebeco, a leading German group tour operator, transformed its back-end operations by adopting Amadeus Robotics. By automating airfare optimization, schedule change management, and PNR quality control, Gebeco reduced manual workload, improved cost efficiency, and freed its teams to focus on sales and high-value customer service—delivering faster growth and a better traveler experience.

Reducing staff workload for PNR quality and optimization activities
Achieving lean and cost-effective processes to manage flight disruption

Streamlining business operations

Streamlining Travel Operations with Robotics: How Gebeco Drives Efficiency with Amadeus

In this case study you will learn about:

Streamlining business operations