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Amadeus
White paper
Opening up Europe: Rail Liberalization and the passenger experience
Train travel in Europe is changing and it couldn’t be happening at a more exciting time. Our discussion paper explores, together with industry experts, the impact the Fourth Railway Package could have on the industry and how it could transform the way we travel across Europe.
Across Europe, the ‘no-fly’ movement is gaining momentum; travelers realize that rail is the greenest mode of transport and has the potential to offset their carbon footprint. Passengers are also favoring rail travel over a flight for the level of comfort during long-distance journeys and for the growing number of high-speed, cross-border networks connecting the continent. Our discussion paper will encourage rail operators to become more responsive to customer needs and improve cost-effectiveness. If you’re interested in finding out more download the paper now.
This paper explores:
The Fourth Railway package and what it means for European rail travel
The changes passengers can expect from the European rail liberalization
Recommendations from Amadeus and European railways to reach your customer in this new competitive landscape
"Understanding the needs of our passengers isn’t just about predicting what kind of journey they want to take with us. It’s also about understanding their onward journey as well, the 'last mile'."
Paolo Locatelli
Sales Manager, Trenitalia"One hope for the Fourth Railway Package is that it will allow passengers a greater choice when it comes to ticket distribution."