Amadeus Experience Design

Experience Design aims to create a seamless and integrated experience, simplifying the adoption of biometric solutions for everyone involved.

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Overview
Features

User‑centric service to enhance biometric adoption and seamless travel management

Increase traveler throughput at each checkpoint, leading to greater operational efficiency.

Contactless experiences

Our solutions transform the way passengers interact with stakeholders throughout their travel journey by providing a contactless and paperless biometric experience.

Boost revenues

Thanks to streamlined throughput, airports can boost their revenue as passengers have more time to browse and spend at concession stands, shops, and food outlets.

Data driven approach

Our data-driven approach ensures that every aspect of the passenger experience is optimized, from check-in to boarding.

Benefits

Securing identities, simplifying processes

Our innovative solutions facilitate fast, secure, and seamless border processing through biometric verification, significantly reducing queues and wait times.

Address unique challenges

By leveraging the power of our Seamless Journey Platform® and our extensive UX Research, we create a frictionless experience that addresses the unique challenges of border control.

Smooth adoption

Our service packs are designed to ensure smooth adoption and continuous improvement of our solutions, providing a safe and efficient crossing for all travelers.

Identity verification

Our comprehensive biometric solutions provide secure, efficient, and user‑friendly identity verification processes.
Related Products

Explore the full Seamless range

Amadeus provides end‑to‑end solutions that combine a comprehensive software platform with seamless and contactless state‑of‑the‑art equipment, making travel journeys feel effortless.

Amadeus Seamless Gate®

Offer a seamless, on-the-move identification experience.

Amadeus Seamless Kiosk®

All self-service enrolment solutions in a single kiosk.

Amadeus Seamless Journey Platform®

Maximize the value of your seamless solutions.