Features
Connected travels
Our digital identity management platform helps clients to maximize value from their contactless technology implementation.
Amadeus Seamless Journey Platform®
Connecting the world.
Overview
An extensive seamless travel solution
Seamless Journey Platform® from Amadeus is an extensive seamless travel solution, for orchestrating complex information and offering unique contactless self-service experiences.
Powered by state-of-the-art biometrics and insightful customer-centric analytics, in a privacy-first interoperable identity management solution.
Combine with hardware
At Amadeus, we combine hardware with our highly scalable, configurable Seamless Journey Platform® to manage workflows, the movement of data (in compliance with GDPR and certified by Privacy by Design) and verification protocols across a high-availability infrastructure.
Flexible and open
Our digital identity management platform is built on a flexible and open architecture so the setup can easily change and adapt to the requirements of each customer.
Manage data as you choose
This is a configurable interface, which allows every client to prioritize and manage data as they see fit, being directly in control of their ecosystem without the need for tech-savvy engineers to support the adaptations.
Collaborative ecosystem
Seamless Journey Platform® is a collaborative ecosystem of real-time data orchestration able to integrate biometric devices into third-party systems, guaranteeing interoperability between travel stakeholders’ and multiple external systems.
Benefits
The Seamless Journey Platform® bring advantages for all stakeholders
By gathering and verifying traveler data only once, as early as possible, touchpoints provide frictionless transactions, authenticating facial features as individuals progress through their journey.
User‑centric service
Seamless Journey Platform offers multiple identity management, security and cost‑saving advantages by connecting travelers, travel operators and government stakeholders through a user‑centric service.
Real‑time traveler flow
The platform secures the integrated checkpoints’ network by monitoring real‑time traveler flow throughout the system.
Multiple stakeholders
Seamless Journey Platform supports stakeholders, such as airports, airlines, and border control authorities with the orchestration of multi‑source data streams.
Flexibility
Our digital identity management platform is built on flexible architecture to support a multitude of configurations and to adapt to the needs of each customer.
Scalability
Our digital identity management platform is a holistic and scalable offering, where travelers can enjoy the travel journey to the fullest, using their own face with the confidence that their data is protected, with all stakeholders seamlessly connected.
Interoperability
Seamless Journey Platform allows the integration with the stakeholders' multiple external systems and apps through the ESB (Enterprise Service Bus).
