What's new in Amadeus Cytric?
Want to find out what we have been working on to make your life easier when it comes to corporate travel and expense management?
Learn about the newest features for corporate travel, expense management, experiences, and more. Discover product updates to the Amadeus Cytric platform and apps.
What's new in 2025
Explore below all the 2025 product enhancements.
Keep your verified travel credentials secure and accessible throughout your journey, making it easier to share personalized details with trusted partners.
Emirates NDC offers are now available in Cytric through Amadeus NDC, giving travelers richer content and more choice.
Easily find your travel and booking details like booking codes for flight, hotel, car and rail, directly displayed in Microsoft Teams.
Enjoy a clear display in a consolidated calendar view within the expense statement, ensuring transparency and enhanced usability.
Book with more flexibility by combining different fare types or service classes in a single trip by choosing two one-way tickets rather than a standard return ticket.
Influence traveler behavior with advanced tools, including a ‘carbon impact’ fee / tax shown next to the fare.
Set up alerts to enhance traveler safety and awareness with destination-specific risk messages during the booking process.
Transform business planning for your employees with an AI-powered air and hotel search agent in Microsoft Teams.
Discover new rail options with ÖBB Austrian Rail and OUIGO France. Enable savings in the UK with Trainline Split Saver.
Users can now add receipts directly from their expense reports and define up to ten preferred approvers.
Check which colleagues are staying at your hotel so you can share transfers, meetings or just arrange to meet up.
Protect your travelers with automated alerts, traveler tracking, destination intelligence with real-time visibility and faster crisis response.
Book and manage Ryanair flights with all fare bundles (Basic, Regular, Plus, and Flexi Plus) through Amadeus Light Ticketing.
Improved air/ rail comparability for Deutsche Bahn’s PST; post-purchase seat selection for Iryo; Renfe's "Superprecio" fares and TMC payments for Trainline.
Receive informative alerts about unmatched conditions while completing your expense statement to stay informed without disrupting your submission process.
Choose Sustainable Aviation Fuel (SAF) fares from AF/KLM to make more environmentally friendly travel decisions.
Easily compare different fare options through a single channel and choose the one that best fits your travel needs and company policies.
Automate your refund requests to Deutsche Bahn due to train delays and cancellations thanks to our partnership with RefundRebel.
With Amadeus Ticket Changer Shopper, rebook your flights post-ticketing in one single step (cost of change and alternative flights in one single screen).
Revised, more intuitive break down of the items on your receipts for better expense management.
What's new in 2024
Explore below all the 2024 product updates and enhancements.
Quickly see who has or hasn't booked a trip. Filter the attendee list or download it as a CSV file.
Cancel ticketed NDC bookings and review refund amounts and penalties prior to confirmation. The refund will then be processed automatically.
Search and book external meeting rooms in hotels or group venues via third-party provider Hubli.
Find hybrid and electric vehicles more easily when booking rental cars.
Book your hotel stay through Cytric with Corporate Rates Club (CRC) and the hotel invoice will be automatically sent ti Cytric Expense.
Cytric Easy is now also available in German, French, or Spanish.
Renewed partnership with Trainline to integrate upgraded API for services across the UK.
Create an agenda for your event or team meeting and add it to your calendars in MS Teams.
As a travel approver, be notified in your Teams chat every time the total price of a trip changes.
Save time and effort by creating a copy of an existing expense statement, including receipts.
NDC content from IBERIA is now sourced from Amadeus and available for Cytric customers, including Spanish non-mainland resident discount fares.
Enjoy wider hotel content with the new integration of CDS Groupe via Amadeus Hotel Multisource
Travel arrangers can now easily aess their dashboard from MS Teams to book, modify, cancel, and share trips of their travelers.
Now it's even simpler to create an event in MS Teams with an enhanced dashboard in Cytric Easy and a simplified process.
Expense arrangers are now able to scan receipts with Cytric Mobil on behalf of their assigned travelers.
With Cytric Easy, you can now book, modify, and cancel RENFE tickets without leaving Microsoft Teams.
To streamline collaboration, travelers can now enable 'Share a Transfer' directly from a notification
Travelers can now search and book Avianca NDC-sourced content in Cytric Easy via the Amadeus Travel Platform.
It is simpler for travelers to make more sustainable choices with the new "HRS Green Stay" label.
Selected users now can assign unmatched credit card transactions to the right traveler so they can complete their expense reports.
What's new in 2023
Explore below all the 2023 product updates and enhancements.
Present your travelers with an understandable measure of the environmental impact of their flights and trains, such as consumed fuel or trees needed to offset.
Use a group chat in Microsoft Teams to organize transfers for a group with similar departure and arrival times to destination.
As with EDIFACT airline tickets, you can now cancel ticketed NDC bookings when your plans change.
Travel arrangers can now book for one or more travelers on their mobile device.
Select which collaborators should receive notifications of your arrival dates to plan meetings or events with them and make the most of your trip.
Your HRS hotel reservation is automatically updated if there is a cheaper equivalent room rate post-booking.
All users can now benefit from an accessible sitemap, updated icons, and more intuitive buttons and filters.
Reduce time spent planning and coordinating events and trips with colleagues.
Travelers can take action ahead of time when notified in advance about expiring travel documents and credit cards.
Amadeus content users can now enter their requested address for Delivery & Collection for convenient on-site service.
Travelers can now share their trip with up to 10 colleagues in one click, saving time and increasing efficiency and collaboration.
Providing a fully integrated expense solution to corporations in US, UK, Scandinavia and Benelux with unmatched user experience and modern travel spend optimization capabilities.
Offering easier and faster access to relevant offers with custom multi-level hotel sorting e.g., preferred chain, nearest to point of search, lowest price.
Travelers can now search, book, and service United Airlines NDC-sourced content in Cytric via the Amadeus Travel Platform.
Better service travelers with pre-trip advisories in English, German, French, Italian, Japanese and Spanish.
Check at a glance the cheapest and fastest options for the requested dates and destination for air or combined air/rail.
With Cytric Easy, find out which colleagues are arriving at a similar time so that you can share a transfer from the train station.
Find which hotel properties (HRS and Booking.com) offer charging stations for electric vehicles.
Mobile users can easily search for specific expenses or statements.
All travel costs for both online and offline bookings are now consolidated in a new Cytric Insight dashboard.
What's new in 2022
Explore below all the 2022 product updates and enhancements.
Travelers can now search, book, and service Finnair NDC-sourced via the Amadeus Travel Platform.
VAT4U is now directly integrated with Cytric Expense so you can maximize your potential VAT cash back.
To encourage more sustainable and healthier choices, key statistics about CO2, traveler well-being and travel spend are shown directly on the Personal Dashboard.
Encourage employee collaboration, save costs, and help meet sustainability goals by arranging to share a transfer to or from the airport.
With artificial intelligence, audit 100% of expense reports in minutes to reduce fraud and increase policy adoption.
Get flight options tailored to your personal preferences when you plan your trip in Microsoft Teams with Cytric.
Based on the lowest available rate or your hotel program rate, hotel missed savings are now available in Cytric Insight.
Get more from your trip with Cytric Easy with suggestions in Microsoft Teams to meet with close collaborators from your company at your destination
With Cytric Care, see at a glance which employees responded to your message, even if sent via multiple channels.
View current and past trips, plan new trips, and manage expenses (including an expense to-do list) all in Microsoft Teams with new Cytric Easy dashboards.
Accessibility through keyboard navigation and screen reading function for all booking workflows (flight, train, hotel) and Cytric Expense.
Cytric flight and rail bookings now reflect the reliable, industry-standard calculations of our partners ICAO and Greentripper.
Avoid multiple bookings for the same trip.
In addition to receipts scanned via your mobile phone, receipts uploaded to Cytric Expense can now also be certified.
Scan invoices or receipts that contain more than one page and merge them into a PDF receipt in Cytric Expense.
Bringing supported languages in Cytric Care to five - English, French, Spanish, German and Japanese.
Plan and book business travel and manage expenses easily and efficiently without leaving Microsoft Teams.
Simplify expense reporting and ensure consistent receipts even with multiple sources.
A new executive dashboard provides an overview of current trip activity and key metrics to better plan and monitor travel budget.
Business travel plans can change. Save on rescheduling costs if a traveler needs to rebook or cancel their flight.
What's new in 2021
Explore below all the 2021 product updates and enhancements.
Pay As You Fly fares, offered to ease uncertainty for travelers, now available for additional Lufthansa group carriers.
A number of changes to the Cytric Ul for a more readable, intuitive, and inclusive experience for all users.
Chargeable ancillaries, such as seats, added post-booking are now queued forthe Travel Agency so they can issue confirmation to the traveler.
As a travel manager, receive the list of impacted travelers now with richer information and continuous updates with new bookings.
Use keyboard navigation and screen reader assistance to book your trip.
Encourage your travelers to book your preferred airlines - up to three levels of preference.
Add the name of your customer or select internal invitees from a pre-filled list.
Use BSP payment for LCC and NDC-aggregator content. Easily compare flight options, including change and cancel info.
Receive up-to-date Riskline alerts in your preferred language in Amadeus Mobile Messenger.
Scan your receipts to automatically create an expense report, making it easier to claim expenses.
Create, submit and process expense reports using simplified Chinese.
View up-to-date information on airline cleaning protocols, air filters, boarding procedures and more with ATPCO's Reassurance Universal Product Attributes (RUPAS).
Check travel requirements for all countries in your journey with Amadeus Mobile Messenger's new interactive TravelCheck.
Book seats for low-cost carriers and apply frequent flyer cards.
American Airlines NDC content, comparable side-by-side with other content that your Travel Agency can service.
Search and book serviced apartments for long stays in compliance with corporate policies.
Contract insurance, medical assistance, telemedicine and repatriation only when you travel.
Up-to-date information on risk levels and travel requiremens & health and safety icon for hotels.
Additional transaction data from new credit card types are now automatically fed into Cytric Expense.
What's new in 2020
Explore below all the 2020 product updates and enhancements.
Use a single list display with multiple filters and book several travelers in one go.
Access detailed city, country and airline COVID-19 information and ratings.
Add receipts to an existing claim or have several credit card formats automatically fed into cytric Expense.
Pay the fare and automatically receive the trip receipts in Cytric Expense.
Enjoy the new design of the Mobile Messenger app including emergency calls/tracking and customized risk alerts.
New user interface for booking Air & Rail both on mobile and desktop.
Major enhancements for policy enforcement throughout the booking flow.
New user interface for full Expense flow both on mobile and desktop.
Capture, digitally sign and securely archive receipts in France, Spain, Germany, UK, Portugal and Benelux.
Travelers share travel recommendations, tips and experiences within their company network.
