Solutions
- Airlines
  - Amadeus for Airlines
  - Products
- Airports
  - Amadeus for Airports
  - Products
- Border Authorities
  - Amadeus for Border Authorities
  - Products
- Corporate Travel & Expense
  - Products
  - Capabilities
  - Integrations
    - Travel & Expense Solution for Microsoft Teams
- Travel Sellers
  - Products
  - Content
- Hospitality
- Payments & e-invoicing
  - Outpayce
  - Voxel: B2B Payments and e-Invoicing
- Traveler behavior is changing at every touchpoint.
  
  Explore bold ideas, lead with cutting-edge tech, build powerful partnerships, and contribute to lasting impact.
  Discover more
Support & Training
- Support
- Training
- Already a customer?
  
  Log into Amadeus Service Hub for product news, learning materials, and customer support.
  Login
Partners
- Amadeus Partners
  
  At Amadeus, we value strong partnerships with different players across the travel ecosystem. Gain access to our solutions to develop your portfolio, reach new customers and add to your bottom line.
- Landmark partnership between Amadeus and Google Cloud
  
  Learn how this collaboration strengthens Amadeus' multi-cloud approach and AI innovation to improve efficiency, reliability and growth in travel.
  Read more
Resources
- Trending Topics
- Connected journeys: How will technology transform travel in the next decade?
  
  From AI-driven planning and biometric check-ins to smarter disruption management.
  Read the report
- Six travel trends that will redefine how we travel in 2026 and beyond
  
  Amadeus, in collaboration with Globetrender, unveils the tech, policy and innovation coming to transform the face of travel.
  Discover now
Company
- About Amadeus
  - About us
  - Leadership
  - Awards
  - Locations
- Careers
- Innovation
- Sustainability (ESG)
  
  Learn how we’re working to make travel a force for good.
- Amadeus Global Report 2024
  
  Get an overview of our company in 2024 from a business, financial and sustainability perspective.
  Access report
- Latest financial results
  
  Amadeus published its financial results for Q3 2025.
  View the results

Research report

Insights for the new world of travel: The travel consultant of tomorrow

The travel consultant of tomorrow

Although technology opens a myriad of possibilities for travelers and the brands that serve them, the role of a travel consultant will always be at the heart. People buy with their hearts not always with their heads and emotion plays a strong role in building memorable journeys - for both business and leisure.

The need for a consultant is more important than ever; especially key for complex travel itineraries requiring specialist knowledge, and even more so when journeys don’t go according to plan. Today, in an environment of ever-shifting border controls, travel policies and health restrictions, travel consultants play a critical role in regaining traveler confidence.

The power of people

While technology is the most prized ‘skillset for success’ enabling greater personalization and taking us to new frontiers, humans are and will continue to be at the heart of a great customer experience.

Travel consultants now need to act as ‘personal travel assistants’ who are partially data scientists, partially lifestyle gurus and who move away from providing information to offering personalized guidance.

Travel brands that canaccompany travelers at every stage of their journeyand provide them with theinformation and resources they needwill have an advantage in this fast-evolving new world of travel.

There is a problem

This field is required.
This field is required.
This field is required. A valid email address is required.
This field is required.
This field is required.
This field is required.
This field is required.
This field is required.
This field is required.

Available in other languages

EN DE

First Name This field is required.

Last Name This field is required.

Business Email This field is required. A valid email address is required.

In what country are you located? This field is required.

Company name This field is required.

What type of business are you in? This field is required.

What is your job level? This field is required.

What job function do you work in? This field is required.

I want to receive information about Amadeus products and events (optional)

This field is required.

By submitting this form, I confirm that I have read and understand Amadeus' Privacy Notice

Phone Number (optional)

BASIC INFORMATION ABOUT THE PROCESSING OF PERSONAL INFORMATION

Data Controller	Amadeus IT Group SA
Purpose and legal basis for the processing of your data	We collect information about you to better understand and address your needs, requests and expectations about Amadeus. When processing your data we rely on your consent that you grant by submitting this form.
Recipients of the Personal Information	Amadeus Affiliates and Third Party Service Providers.
Data subject's rights	You have a right access, rectify and delete your data, as well as other rights, as detailed in the additional information.
Additional information	More information about the above aspects in our Privacy Notice.

Insights for the new world of travel: The travel consultant of tomorrow

The travel consultant of tomorrow

The power of people

There is a problem

Access the report