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Case study

How Orbit World Travel cut ticket change time by 80%

Automating ticket changes to deliver faster, smarter corporate travel service.

Ticket changes are one of the most time‑critical and complex tasks in corporate travel.

Orbit World Travel tackled this challenge by automating fare rules, recalculations, and reissues with Amadeus Ticket Changer - cutting processing time from minutes to seconds.

The result? Faster responses for travelers, higher consultant productivity, and improved service quality for corporate clients.

How Orbit World Travel reduced ticket processing time from minutes to seconds.
How automation improved consultant productivity and service quality.
How accurate fare recalculations delivered better outcomes for corporate clients.

How Orbit World Travel cut ticket change time by 80%

Ticket changes are one of the most time‑critical and complex tasks in corporate travel.

In this case study you will learn about:

How Orbit World Travel cut ticket change time by 80%