Amadeus PNR Claim

Authorize your partner travel agents to retrieve PNRs initially created in your system. If needed, you can also authorize the control of PNRs for ticket fulfilment or further servicing.

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Overview

Introducing Amadeus PNR Claim

Remove passive segment bookings and related costs. Pass on more responsibilities for PNR servicing to travel agents. Provide better service by letting them access and change your PNRs.

Itinerary notifications & inventory synchronization

All airlines on the itinerary are notified of new locators and controlling systems. Fully synchronized with airline inventory.

Comprehensive information sharing

Transfer details like PNR name, itinerary air segments, e-Ticket indicators, SSR, or OSI elements during a claim. Get more information with IATA EDIFACT PNR Claims.

Benefits

The result? A superior level of service and reduced costs.

Enhance communication and cooperation between airlines and agents with effective PNR access management

Agent PNR management

Empower travel agents so they can access and modify PNRs created in your system.

Passive segment reduction

Remove passive segment bookings and related costs.


Inventory sync notifications

Enjoy full inventory synchronization and get notified of a new locator and controlling system.


Agent responsibility expansion

Pass more responsibilities on to travel agents, and let them handle things for you.