Amadeus PNR Claim

Authorize your partner travel agents to retrieve PNRs initially created in your system. If needed, you can also authorize the control of PNRs for ticket fulfilment or further servicing. The result? A superior level of service and reduced costs.

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Authorize your partner travel agents to retrieve PNRs initially created in your system.

Product
  1. Airlines
  2. Retailing & Digital
  3. Distribution and Intermediated Retailing
  4. Booking

Enhanced servicing for all your customers

Provide a superior service for your customers by allowing partnered travel agents to access and modify PNRs created in your system. This means agents can take control of ticket fulfilment and sell further services.

Itinerary notifications and inventory synchronization

All airlines in the itinerary are notified of a new locator and controlling system. There is also full synchronization with the airline inventory.

Reduce costs and staff workload

Eliminate passive segment bookings and related costs. Amadeus PNR Claim also lightens your staff workload by passing responsibility for PNR servicing directly to travel agents.

Comprehensive information sharing

Various types of information can be transferred during a claim, including the PNR name, itinerary air segments, electronic ticket indicators and SSR or OSI elements. Additional information is also available with an IATA EDIFACT PNR Claim.

Product Highlights Amadeus PNR Claim

Enhanced communication and cooperation between airline and agent with effective PNR access management.

Provide travel agents with the ability to access and modify PNRs created in your system.
Enjoy full inventory synchronization and always be notified of a new locator and controlling system.
Reduce costs by removing passive segment bookings and related costs.
Lighten your staff workload by passing more responsibilities to travel agents.

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