We’re creating a more connected travel industry, underpinned by sustainability and long-term investor relations.
Amadeus takes security very seriously and works hard to protect customer data. We are constantly striving for improvement and work to protect your data in a safe, secure and high-availability manner consistent with industry standards and best practice.
Amadeus provides each user with a unique user name and password - and enables customers to choose security level activation on the products they use, such as activating two factor authentication, data transport encryption, and secure inter-office access as needed to provide flexibility for the global footprint of our valued customers.
Amadeus uses firewalls and other advanced security technologies to prevent interference or access from unintended intruders.
Security researchers seeking information on how to report security vulnerabilities should review our policy below.
Amadeus appreciates the valuable role independent security researchers play in Internet security today. Keeping our customer’s data secure is our highest priority and we encourage the responsible reporting of any vulnerability that may be found. By responsible disclosure Amadeus expects to be provided information about potential security discoveries in a private and confidential manner such that it can be verified and responded to before being made public. Additionally, Amadeus pledges not to initiate legal action against security researchers as long as they adhere to below conditions.
Security researchers should confidentially and responsibly disclose full details of a suspected vulnerability so Amadeus application and security teams may validate and reproduce the issue by sending an email to: firstname.lastname@example.org
To all security researchers who follow the above policy, the Amadeus security team will make best efforts to:
Amadeus does not compensate people for reporting security vulnerabilities. Any such requests for compensation either directly - or externally in vulnerability marketplaces - will be considered a violation of the above policy conditions. In such an event, Amadeus reserves all of its legal rights.