With traveler, performance and market insights, obtain a 360° view of airport operations, helping you to plan ahead and optimize resources to deliver the best passenger experience, across touchpoints.
Experience the power and value of insights with our customizable tool, which combines pre‑integrated data flows, machine learning and predictive analytics, to generate business intelligence.
We have removed the obstacles of data silos by creating a multi-source, multi-use insights platform, designed by data scientists, specifically for the airport environment.
We collect data from passenger touchpoints: check-in, bag drop, pre-security and boarding, helping you gain a view of traveler behavior and infrastructure usage.
Airports can incorporate their data and benefit from 3rd party API integration to further augment your insights and perform detailed analytics using our modeling software.
Airport Insights takes the guesswork out of decision‑making. It also removes the major obstacles associated with collecting data in silos: cost, accuracy, integration, sharing and timeliness.
We have designed and built a cloud‑hosted platform which integrates data from multiple sources. Using predictive and prescriptive analytics, you can transform data into intelligent insights about your passengers, market predictions and the performance of your assets.
The dashboards you generate can be shared with partners, helping to promote collaborative decision‑making, so operations run smoothly, and passengers can move seamlessly from check‑in to boarding.
years' in data
unique reports
holistic view
Explore how insights bring the power and value of actionable business intelligence to airports, helping decision‑makers gain an end‑to‑end view of operations.
Benefits
Amadeus Airport Insights has been built with accuracy, speed, reliability and accessibility in mind, making it your go‑to tool to support operational planning and optimize your airport’s performance.
Learn how travelers move around your airport in order to predict passenger flows and dwell times so you have the right services in place to meet traveler needs and expectations.
Understand how your infrastructure assets are being utilized on a given day, at a given time in order to optimize the resources required to efficiently manage flight turnarounds.
Collect and analyze insight‑driven reports over a period of time to detect trends that will assist with operational planning and resource prioritization today and in the future.
Preempt potential problems escalating – such as a broken baggage belt, staff shortages, train delays ‑ to avoid passenger hold‑ups and the knock‑on effect on flight departures.
Misplaced baggage is frustrating for passengers. Identifying minimum connection times and any mishandling hot supports can improve overall baggage handling.
The insights generated for your airport can be shared with key stakeholders – e.g. airlines, ground handlers ‑ so operational decisions can be taken that will benefit all parties.
Our insights platform has been designed and built in-house, by experts in data aggregation and processing.
Importance is placed on the quality and governance of data to ensure accuracy and consistency.
Data is protected using the latest encryption technology, offering maximum security.
Our solution eliminates the challenges and costs associated with sourcing data in silos. We collect, assemble and prepare data from multiple feeds to give you a holistic view of operations. Part of this data includes information from passenger touchpoints and the Amadeus ecosystem. Airports can add their own data content and link to external API feeds, e.g. urban transport.
You can access the reports any time and on any device, thanks to cloud-hosting.
Multiple reports can be generated to explore everything from passenger demographics to asset utilization.
The insights are displayed on a GUI, with in-built graphs and charts making them easy to interpret.
Use historical data and ML to refine planning decisions that will achieve the best performance.
Prepare disruption responses by analyzing learnt behavior and outcomes to make right-time decisions.
Deliver personalized passenger experiences, leveraging data flows across applications and touchpoints.
Avoid revenue leakage with accurate data on actual resource usage, rather than reliance on self-reporting.
Leverage passenger insights to implement targeted advertising to boost non-aeronautical revenues.
Save costs associated with investment in data tools and data science expertise.
Drive more streamlined airport operations and enhance traveler experiences with data insights and predictive analytics that add value at every touchpoint.
