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Solutions
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Airlines
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Airports
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Border Authorities
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Corporate Travel & Expense
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Integrations
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Travel Sellers
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Payments & e-invoicing
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Unlocking the power of AI agents in travelIn this whitepaper, Amadeus and Microsoft explore how AI agents and modern data platforms are improving travel at every stage.
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Traveler behavior is changing at every touchpointExplore bold ideas, lead with cutting-edge tech, build powerful partnerships, and contribute to lasting impact.
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Support & Training
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Already a customer?Log into Amadeus Service Hub for product news, learning materials, and customer support.
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Transforming travel with AIOur partnership with Microsoft accelerates our Cloud journey and unlocks new, AI‑powered innovations that strengthen and elevate the travel industry.
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Landmark partnership between Amadeus and Google CloudLearn how this collaboration strengthens Amadeus' multi-cloud approach and AI innovation to improve efficiency, reliability and growth in travel.
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Resources
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Connected journeys: How will technology transform travel in the next decade?From AI-driven planning and biometric check-ins to smarter disruption management.
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Six travel trends that will redefine how we travel in 2026 and beyondAmadeus, in collaboration with Globetrender, unveils the tech, policy and innovation coming to transform the face of travel.
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Company
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About Amadeus
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Careers
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Sustainability (ESG)
Learn how we’re working to make travel a force for good.
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AI at AmadeusDriving integration, scalability, trust and integrity across the travel industry.
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Delivering Traveler Value: Inspiring, understanding and fulfilling expectations throughout the travel experience and beyond
Amadeus and Microsoft are harnessing technology, as well as passion, to innovate and explore the new products and solutions that will create the travel experiences of the future.
The initial steps of this process were examined in the paper 'Journey to Cloud Planet ' (published in 2021) which explored how to unleash the next wave of innovation in the travel industry and take advantage of the possibilities cloud technology offers.
The next steps on the journey are explored in this new co-authored report entitled ‘Delivering Traveler Value: Inspiring, understanding and fulfilling expectations throughout the travel experience and beyond’. Specifically, how new technologies will make the experience of travel better, and how a focus on the ‘purpose’ and ‘context’ of each trip will allow the industry to maximize value.
The report also unveils some of the latest milestones of theglobal strategic partnership between Microsoft and Amadeus.
The report draws on work from Northstar Research Partners, which was commissioned to survey 2,400 business and leisure travelers in six key markets around the world. The findings provide quantifiable evidence, supported by in-depth interviews with senior leaders from Amadeus, Microsoft and across the travel industry.