Better Business, Smarter Travel: Perspectives on the future of Managed Travel 3.0

Today’s business traveler is looking for personalized travel choices and personalized service, - all quickly and easily delivered.

This is the age of instant messaging and ‘always on’ social media. For TMCs and corporations, it’s a challenge…

TMCs must continue to add to the value that they provide, and corporations need to embrace changes in how employees want to travel. A joined-up approach where the interests of travelers, corporations, travel agents and travel providers meet is critical.  

In 2015, we introduced the term 3.0 "Managed Travel 3.0 " to set out this new vision. Content is crucial, both bookable and non-bookable. User reviews and destination content is just as important as the flight and the hotel. Email, a web interface and a call centre are no longer enough.

Emerging technologies – such as blockchain, artificial intelligence, internet of things – all also have the power to further transform corporate travel. The time is right to look together at this future…

In  Better Business, Smarter Travel: Perspectives on the future of Managed Travel 3.0  we’ve compiled perspectives from top Amadeus experts on key topics; from the new world of travel content to mobile to blockchain, chatbots and other new technologies as well as regional perspectives from around the world.  

We’re on a journey together towards Managed Travel 3.0.

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