Amadeus in the travel industry
The contribution of travel and tourism to the world economy is estimated at USD 8.8 trillion, or more than 10% of the global GDP. This industry currently supports 319 million jobs – almost 1 in 10 globally.
Amadeus sits at the crossroads of travel and technology. We power the solutions that keep the world of travel moving. And we listen and learn, directing our investment into new technologies that can drive travel forward.
Amadeus can reflect on 2018 as a year in which we have continued to grow, serving more customers, reaching more travelers and expanding our global reach. This year in particular, we continued our drive to diversify our business and service the broader travel industry
Luis Maroto
President & CEO, Amadeus
Business lines
Amadeus operates a number of complementary business lines, which have significant commercial and technological synergies.
Through our distribution platform we give travel channels customers access to content of connected travel providers so they can search, plan and book complete travel experiences for their customers (travelers). Meanwhile, we give our travel provider customers efficient global reach and help them to position their offer more effectively.
We help airlines deliver on their business objectives. Whether they be full-service, hybrid and low-cost airlines we deliver solutions for them to grow revenue, optimize costs and efficiency and build brand and customer loyalty.
We have been diversifying our business to provide technology solutions to other key sectors in the industry, such as hospitality, airports and ground transportation and also to transversal operational areas that are relevant to all travel industry players, such as payment systems or travel advertising. In hotels and hospitality, notably in 2018 we acquired TravelClick, which significantly boosts our already significant customer base and capabilities in this sector.
Corporations
Business travel agencies
Retail travel agencies
Online travel agencies
Hospitality
Airports
Airlines
Mobility
Travel insurance
Destinations
Metasearch & travel media
Cruise
Ground handlers
Rail
Tour operators
Recognition and awards
We are committed to investing in innovation and collaboration, developing talent, promoting sustainable business practices, advancing the travel industry and giving back to society. In 2018 respected organizations all over the globe recognized our efforts and achievements in these areas.
