President & CEO, Luis Maroto
"It is not that long ago that a traveller’s direct contact with information technology during a journey was limited to accessing in-flight entertainment or using the internet to check a timetable. No longer."
Executive committee
From left to right: Sabine Hansen Peck (SVP, People, Culture, Communications & Brand), Tomás López Fernebrand (SVP, General Counsel & Corporate Secretary), Denis Lacroix (SVP, Core Shared Services R&D), Decius Valmorbida (SVP, Travel Channels), Ana de Pro (CFO), Christophe Bousquet (SVP, Airlines R&D), Luis Maroto (President & CEO), Francisco Pérez-Lozao (SVP, Strategic Growth Businesses), Wolfgang Krips (EVP, Technology Platforms and Engineering), Julia Sattel (SVP, Airlines), Alex Luzárraga (VP, Corporate Strategy)
Amadeus profile
Amadeus was founded in 1987 by Air France, Iberia, Lufthansa and SAS with the mission of connecting travel providers with travel agencies in real time, and has since been at the forefront of innovation for the travel distribution industry.
Travel industry overview and Amadeus industry relations
Today, global travel and tourism is one of the world’s largest industry segments, with an estimated total contribution to the global Gross Domestic Product (GDP) of USD7.2 trillion according to the World Travel and Tourism Council (WTTC).
Business lines and highlights
Amadeus operates on a massive scale facilitating complex transactions between travel providers and travel sellers, as well as providing mission critical IT solutions for travel providers. Our solutions help our customers connect to the travel ecosystem, serve travellers and manage their businesses.
Research, development & innovation
Research & Development (R&D) is a key strategic priority for Amadeus. We consider innovation as one of our key assets that provides us with market leadership. Amadeus R&D is the part of the organisation that has the responsibility of building innovative solutions for our customers.
Customer service and satisfaction
Our company value ‘customers first’ reflects our committed approach towards the success of clients. It is a key strategic byword for Amadeus to ensure that we deliver efficiency and operational excellence.
Environmental and social commitment
Global leadership entails a strong social and environmental commitment. Through our corporate social responsibility initiatives, we provide training and supply expertise and infrastructure, actively seeking ways in which we can stimulate tourism and travel in some of the world’s developing regions.
On the other hand, our Environmental Management System is designed to continuously improve the environmental performance of our operations. Finally, we provide solutions to our customers that improve their environmental performance and we work with industry stakeholders so that we continuously contribute to the sustainability of the industry.
People & culture
With over 13,200 employees worldwide, Amadeus has a common purpose of shaping the future of travel together with our stakeholders. This purpose drives our collective ambition, growth and success. Our experience, expertise and value-driven leadership make the difference to our customers and stakeholders in the industry.
Corporate governance: transparency and integrity
The corporate governance policies and procedures we use are designed to help Amadeus achieve its general objectives and to protect the interests of shareholders.
Our commitment to shareholders
Amadeus’ strategy framework has been designed to ensure the viability and sustainable growth of our company, providing stakeholders with long-term value. It is of vital importance for Amadeus to maintain an effective and straightforward communication with all stakeholders in the capital markets, ensuring transparency with regard to company performance.
Facing the future
" The solid and stable performance of Amadeus over the years provides a robust base from which work towards a sustainable and profitable future for Amadeus and for the travel industry as a whole."
SVP, Tomas López Fernebrand
