Executive committee
From left to right: Sabine Hansen Peck (SVP, People, Culture, Communications & Brand), Tomás López Fernebrand (SVP, General Counsel & Corporate Secretary), Denis Lacroix (SVP, Core Shared Services R&D), Decius Valmorbida (SVP, Travel Channels), Ana de Pro (CFO), Christophe Bousquet (SVP, Airlines R&D), Luis Maroto (President & CEO), Francisco Pérez-Lozao (SVP, Strategic Growth Businesses), Wolfgang Krips (EVP, Technology Platforms and Engineering), Julia Sattel (SVP, Airlines), Alex Luzárraga (VP, Corporate Strategy)
Corporate profile
Our purpose as a company, the reason we exist, is to work with our customers, partners and other industry players to shape the future of travel.
Amadeus and the travel industry
"Our ambition is to facilitate the entire travel journey from door-to-door while improving the travel experience. We have more than 12,000 people in 200 countries excited about and working towards this ambition."
Luis Maroto
President & CEO Amadeus IT Group
Diversification into new businesses
We operate two complementary businesses, Distribution and ITSolutions, which generate significant synergies. We act as a global network providing comprehensive real-time search, pricing, booking, ticketing and other processing solutions to travel providers and travel agencies through our Distribution business. Through our IT Solutions business, we offer travel providers an extensive portfolio of technology solutions which automate certain mission-critical business processes, such as reservations, ticketing, inventory management and departure control.
Diversification into new businesses
"The digital evolution in our society is heavily impacting the travel industry. Ideally, travel providers such as airlines, hoteliers and airports would like to know where the traveller is at any time, to be able to optimise their operations and provide better services. All players, including Amadeus, need to adapt to this new environment. For example, in the future, a mobile device will facilitate check-in/out of hotels and also serve as the key to the assigned room."
Francisco Pérez-Lozao
Senior Vice President New Businesses Amadeus IT Group
Strategic framework
Our strategy is aimed at creating value in the short, medium and long term in a sustainable manner by addressing all the challenges and opportunities that the company faces in its environment. Our strategy framework is based on our collective ambition to shape the future of travel. Our strategy’s execution relies on three key assets: our innovative technology; a talented, highly performing and engaged base of employees; and well-defined corporate governance. It also recognises the fundamental role of our culture and our values in achieving our goals.
Research, development & innovation
Amadeus R&D is the part of the organisation that has the responsibility of building innovative solutions for our customers. These solutions are based on a wide range of core products and components which are integrated for the specific needs of customers.
Environmental and social commitment
Our aim as a corporation goes beyond commercial growth, to ensure we make a positive contribution to our industry and to society in general. Our commitment is to develop a socially responsible and sustainable business that will bring long-term rewards to all our stakeholders.
Amadeus people
Our people – with their competencies, skills and attitudes – and our company culture are unique assets for Amadeus; a real competitive advantage that differentiates us in the way we interact with our customers and all industry players. We put employees at the centre of the organisation by providing support and the right work environment to help them perform and achieve their professional goals.
Customers first
Our company value ‘Customers first’ reflects the company’s committed approach towards the success of our clients. It is a key strategic byword for Amadeus to ensure that we deliver efficiency and operational excellence. We focus on building and maintaining mutually beneficial relationships.
Our commitment to shareholders
"We have a clear strategy, a robust business model and we consistently deliver value to our stakeholders. This explains our strong results in 2013 and it is the platform for future success. The aim of our Investor Relations activity is to contribute to this value generation through two-way communication with actual shareholders and potential investors."
Ana de Pro
Chief Financial Officer, Amadeus IT Group
Corporate Governance: transparency and integrity
The corporate governance policies and procedures we use are designed to help Amadeus achieve its general objectives and to protect the interests of shareholders.
Facing the future
"Sustainable travel is a direction, not a destination."
SVP, Tomas López Fernebrand