Your digital companion to service passengers from any location. Equipped with a portable device, airline agents are no longer restricted to fixed counters, helping the airport run more smoothly.
This mobile application allows airline agents to roam freely around the airport, servicing passengers on‑demand.
Not only is this useful for daily operations, but in cases of disruption you can locate staff where they are needed to assist passengers with flight changes and transfers.
Agents can even print bag tags from their portable Bluetooth printer and take payments for ancillary services and excess baggage.
Airport Companion App can be taken to off‑airport locations too, such as a passenger’s home address or a hotel, completing the check‑in and bag drop process prior to arrival at the airport. This offers travelers more convenience, speed and choice, helping to boost airline loyalty.
Amadeus Airport Companion App is your queue‑busting tool for fast, efficient, and resilient passenger servicing on‑the‑move.
Users can roam freely around the airport, to instantly scale passenger services, and to get real‑time flight information at a glance.
It enhances the passenger experience by bringing agents to travelers where and when needed, that means less queuing and faster servicing.
Introducing Airport Companion App from Amadeus.
It’s the lightweight, portable solution for managing check‑in and boarding, disruption handling, ancillary services, payments, document checks, and more.
Using an intuitive app and tablet device, enabling agents to service travelers from anywhere within the airport, and with no fixed infrastructure required.
This intuitive application incorporates the core functionalities you need to process passengers from check‑in to boarding.
Whether you are checking in a passenger, printing a bag tag, managing a flight transfer, or emailing a boarding pass, this app gives you multiple tools at your fingertips.
The graphical UI is easy to use, requiring minimal training and is accessible on any iPad.
The quantity and weight of bags is input into the app prior to printing the bag tags. Print from the portable printer or send to remote printers.
Scan boarding passes from passengers’ mobile devices or printed documents, as well as passports, visas, ID cards and more.
Boost ancillary sales with the in-built payment functionality and avoid revenue leakage by collecting payments on the go.
