Amadeus Vendor Portal
Welcome to the Amadeus Vendor Portal. Here you will find the latest procurement terms and conditions, vendor compliance requirements, and key information for doing business with Amadeus Group entities. We are committed to building sustainable, long-term partnerships with our vendors to optimize service and goods delivery while managing costs effectively.
Amadeus Purchasing Terms, Policies and other Requirements
These Amadeus Purchasing Terms and Conditions apply if referenced in a purchase order (or similar), unless Amadeus and the vendor have entered into a separate agreement.
- Amadeus Purchasing Terms and Conditions (English) The file will download automatically
- Amadeus Purchasing Terms and Conditions (Spanish) The file will download automatically
- Amadeus Purchasing Terms and Conditions (French) The file will download automatically
- Amadeus Purchasing Terms and Conditions (Portuguese) The file will download automatically
These policies and additional requirements apply as referenced in the Amadeus Purchasing Terms and Conditions, or as agreed between Amadeus and vendor in a separate agreement.
- Security and Compliance Requirements for Providers and Partners (SCR) The file will download automatically
- AI-Specific Provisions (Providers) The file will download automatically
- Amadeus Code of Ethics and Business Conduct for Third Parties The file will download automatically
- Amadeus Human Rights Policy The file will download automatically
- Amadeus Group Travel Policy Extract for Consultants and Externals The file will download automatically
These Supplier Security Policies apply only to contracts signed prior to January 2024, and only if neither the Amadeus Security and Compliance Requirementsnor any other prevailing vendor specific security documents were agreed.
- Supplier Security Policies The file will download automatically
Vendor Portal
Amadeus uses Coupa for commercial spend management and encourages its vendors to register on the Coupa Supplier Portal (CSP) in order to receive purchase orders (POs), send invoices electronically, and manage the vendor selection (RFx) process.
The Coupa Supplier Portal is a free, easy-to-use application that helps us collaborate effectively, make quick and easy payments, and exchange documents seamlessly.
The Coupa Supplier Portal allows you to:
- View transaction history of (POs), invoices and payments
- Add comments to existing (POs) and respond in real-time
- Easily generate invoices electronically
- Receive SMS alerts or notifications for new POs and invoice status updates
- Track payments
Amadeus’ prospective vendors need to liaise with our procurement teams for a registration link to our CSP portal.
- coupa supplier portal participate in a sourcing event The file will download automatically
- coupa supplier portal registration guideline en The file will download automatically
- coupa supplier portal registration guideline es The file will download automatically
- coupa supplier portal registration guideline fr The file will download automatically
- csp coupa supplier portal registration guideline ger The file will download automatically
- csp coupa supplier portal invoicing configuration en The file will download automatically
- csp coupa supplier portal invoicing configuration es The file will download automatically
- csp coupa supplier portal invoicing configuration fr The file will download automatically
- csp coupa supplier portal invoicing configuration ger The file will download automatically
Compliance
Amadeus considers its vendor base as an essential part of its business success; therefore we expect our vendors and their employees, subcontractors, consultants, and all other third parties to observe the highest standard on IT security, data protection and ethical behavior.
All vendors of Amadeus must comply with all appropriate laws and regulations in all countries and jurisdictions in which they operate where they are providing services to Amadeus, such as laws and regulations pertaining to health and safety, labor, human rights and discrimination, insider trading, taxation, data privacy, competition and anti‑trust, the environment, public tenders, anti‑bribery and corruption. During the onboarding process the vendor might be required to adhere to certain policies and demonstrate the fulfillment of different requirements.
Vendors are expected to implement and maintain physical, administrative and technical safeguards designed to protect the confidentiality, integrity, availability and security of the products and services and security of Amadeus Data processed in the provision of the services.
As part of this Vendors must maintain, and comply with, comprehensive, documented information security policies, processes, organization and controls (the “Processes”), that are appropriate, taking into account the information security risks and aligned to recognized industry standards.
Any relevant vendor will be requested to demonstrate the fulfilment of certain requirement and contractual commitment to information security of the service.