Amadeus HotSOS Mild

A Lite version of HotSOS designed specifically to meet the needs of select service hotels. Automate daily operations, schedule preventative maintenance, improve communication and guest engagement. Empower service teams with greater flexibility and real-time information.

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Offer service teams greater flexibility with real-time information for improved day-to-day operations and property maintenance.

Product
  1. Hospitality
  2. Service optimization

Preventative maintenance and inspection

Implement regular equipment and guestroom inspections to identify potential issues as early as possible. Should you find a problem, you can schedule preventative maintenance quickly and easily.

Automate dispatch and connect

Automate dispatch of operational and guest requests to reduce wait times and increase efficiencies. Enable staff to virtually connect and manage their department from anywhere on any device

A smarter, more efficient approach to maintenance

Physical assets kept in tip-top shape with digitized record of repairs and reviews

Enhance your operational decision-making

With ongoing reporting and evaluation you can make more informed maintenance decisions. This means issues that might negatively impact your guests' experience never have the chance to.

Enhance communication and increase response times

HotSOS Mild delivers superior communication and fast response times. Fix issues fast, keep guests smiling and grow a reputation for reliability.

Testimonials

"...a scalable and affordable solution"
Ed Burke
Vice President, Rooms & Engineering,  Interstate Hotels & Resorts

Product Highlights HotSOS Mild

Automate preventative maintenance schedules and offer your guests an enhanced, personalized service.

Manage preventative maintenance schedules and inspection, as well as digitize equipment. Physical assets kept in tip-top shape with digitized repairs and reviews.
Automate dispatch of operational and guest requests; while virtually connect and manage their department from anywhere on any device.
Make informed decisions and generate reports to enable proactive operational decision making.
Premium engagement that eliminates limited communication options and slow response times.

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