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Harness a powerful suite of products for an improved customer experience
Enhance the level of service you offer customers with the ATC product suite, delivering fast, efficient handling when changing a ticket.
ATC Reissue
Acquire fast, accurate and reliable fare recalculation and exchange for tickets and itineraries, available in over 140 markets worldwide.
ATC Reissue
Acquire fast, accurate and reliable fare recalculation and exchange for tickets and itineraries, available in over 140 markets worldwide.
ATC Refund
Reduce refund processing to just two easy steps with guaranteed results.
ATC Refund
Reduce refund processing to just two easy steps with guaranteed results.
ATC Shopper
Take advantage of a unique self-servicing ticket change solution for your customers' online change requests.
ATC Shopper
Take advantage of a unique self-servicing ticket change solution for your customers' online change requests.
ATC Involuntary
Implement an automated ticket exchange solution to manage disruption quickly and efficiently.
ATC Involuntary
Implement an automated ticket exchange solution to manage disruption quickly and efficiently.
Secure revenues with detailed fee collection
Drive productivity and significantly reduce the time spent on fare recalculation, ticket exchanges and refunds. ATC products are intuitive and easy to use, requiring only minimal training.
All ticket types supported
Fully automate end-to-end processes for all types of ticket: electronic tickets issued in Amadeus or another GDS, paper tickets issued in Amadeus, domestic and international itineraries, fully unused and partially flown tickets, first issue and revalidated tickets.
All ticket types supported
Fully automate end-to-end processes for all types of ticket: electronic tickets issued in Amadeus or another GDS, paper tickets issued in Amadeus, domestic and international itineraries, fully unused and partially flown tickets, first issue and revalidated tickets.
Avoid errors through automation
Eliminate errors and secure revenue with an automated process that can also help to reduce debit memos.
Avoid errors through automation
Eliminate errors and secure revenue with an automated process that can also help to reduce debit memos.
Comprehensive integration
The ATC suite uses integrated technology and supports recognized industry standards, delivering consistency across all your sales channels.
Comprehensive integration
The ATC suite uses integrated technology and supports recognized industry standards, delivering consistency across all your sales channels.
SITA and ATPCO data
Ensure guaranteed results with SITA and ATPCO filed data.
SITA and ATPCO data
Ensure guaranteed results with SITA and ATPCO filed data.
Testimonials
"Enabling our customers to rebook the tickets by themselves online with the implementation of Amadeus ATC Shopper via Amadeus e-Retail, All Nippon Airways reduced the call centre’s workload by more than 10,000 hours per year."
Akiko Takakuwa
Consumer Sales and Marketing Manager, All Nippon AirwaysProduct Highlights Amadeus Ticket Changer
Leverage the only solution that handles the reissue of unused or partially used tickets, as well as the only one to include interline tickets from partner airlines.
Calculates and displays the fare and tax balance including any penalty fee.
Guaranteed automated results using SITA and ATPCO filed data.
ATC supports refunds and exchanges for all types of tickets.
Multi-channel application available through cryptic access on Amadeus Selling Platform, Amadeus e-Travel Management and online.
An intuitive workflow reduces the process from 14 to 4-5 simple steps, resulting in faster adoption.
All fare and change types supported.