Amadeus Baggage Reconciliation System (BRS)

From bag-drop to aircraft, with Amadeus solutions for baggage reconciliation, you’ll know where every bag is, at every step of the journey.

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Overview

Lost luggage is a major problem for passengers, airports and airlines

It’s costly and frustrating, which is why tracking baggage has become a focus for the industry. There’s also the issue of security, how can we ensure that no bag is allowed on board without its owner?

The solution is our baggage reconciliation system

The answer is technology which can reconcile luggage at multiple points in its journey, from bag drop to arrivals. Amadeus was first-to-market with a cloud-based baggage reconciliation solution which is used in airports around the world.

Trusted, mature solution, used across the world

Our baggage reconciliation solution is already in use at over 100 airports worldwide and is fully compliant with all industry messaging standards. Small, large, hub or regional – it caters to every type of airport and all your baggage management needs.

Improves productivity and on-time performance

Every time a bag is scanned at a checkpoint on its journey, data is shared in real-time across the airport – with check-in, gate, ramp, baggage and load agents. Accurate visibility helps you keep luggage and passengers together, and planes departing on time.

Amadeus Baggage Reconciliation System

Know where every bag is, at every step of the journey

Amadeus Baggage Reconciliation System prevents loss of baggage by allowing you to simply and effectively track bags throughout their journey to and from the aircraft.

Scale to more terminals and airports

Our baggage solution is cloud‑based, so you can access it from any device. This means it’s easy to scale up to multiple locations if you manage baggage operations at more than one terminal or airport.

Fast implementation

Implementation is fast – achievable in weeks rather than months – saving you time and infrastructure costs.

Achieve maximum efficiency with DCS integration

Working with your airline and ground handler partners is so much more efficient when you can exchange baggage information in real‑time with departure control systems (DCS).

Notify agents as soon as check‑in opens

Baggage handling agents are notified as soon as check‑in opens. When check‑in closes, ramp agents know how many bags to expect and load controllers can use up‑to‑date baggage information in the DCS to make accurate weight and balance calculations.

Instant access to new product releases

As soon as product releases are available, they are instantly rolled out to every airport at no additional cost. This means there are no upgrades to schedule and no need for local technical experts to install new software.

Intuitive Android app

Our Android app is designed to be simple for your staff to use and requires no formal training. You can also customize the user interface based on individual roles and responsibilities, so it meets the exact needs of each operator.