Corporate site
We’re creating a more connected travel industry, underpinned by sustainability and long-term investor relations.
Benefits
You'll be up and running in no time at all
With fast and easy deployment, you can begin selling without delay. Amadeus e-Retail is an ‘out of the box’ solution designed to avoid technical delays, bringing you the seamless booking experience you want – fast.
You'll be up and running in no time at all
With fast and easy deployment, you can begin selling without delay. Amadeus e-Retail is an ‘out of the box’ solution designed to avoid technical delays, bringing you the seamless booking experience you want – fast.
Engage a wider customer base and see revenues rise
When customers know they can rely on you for a seamless shopping and booking experience you’ll see the results. Enlarge your market share and enjoy higher revenues with access to a wider audience of satisfied travelers.
Engage a wider customer base and see revenues rise
When customers know they can rely on you for a seamless shopping and booking experience you’ll see the results. Enlarge your market share and enjoy higher revenues with access to a wider audience of satisfied travelers.
Build an esteemed reputation and build customers' loyalty
One the fastest ways to build your brand is to offer an improved level of service. Travelers will come to trust airlines that provide an easy to understand and reliable experience. Get to know your customer base better and understand how to interact with your content.
Build an esteemed reputation and build customers' loyalty
One the fastest ways to build your brand is to offer an improved level of service. Travelers will come to trust airlines that provide an easy to understand and reliable experience. Get to know your customer base better and understand how to interact with your content.
Avoid crippling IT maintenance expenses
Save on the huge costs associated with IT ownership and maintenance. Amadeus e-Retail is a shared community system which gives you instant access to product enhancements and developments, including industry mandates, at a fraction of the cost.
Avoid crippling IT maintenance expenses
Save on the huge costs associated with IT ownership and maintenance. Amadeus e-Retail is a shared community system which gives you instant access to product enhancements and developments, including industry mandates, at a fraction of the cost.
Features
Adjust parameters to suit your specific needs
In Amadeus e-Retail, thanks to the rule engine, every parameter can be modified based on input criteria. Examples include being based on the combination time to departure, ticket value and customer profile, and whether the 3D secure payment can be activated or not.
Adjust parameters to suit your specific needs
In Amadeus e-Retail, thanks to the rule engine, every parameter can be modified based on input criteria. Examples include being based on the combination time to departure, ticket value and customer profile, and whether the 3D secure payment can be activated or not.
Automatic notifications
Customers automatically receive an e-mail confirmation when they make a booking. To make things even better, Amadeus e-Retail has a proven record of 99.9% uptime, for your peace of mind.
Automatic notifications
Customers automatically receive an e-mail confirmation when they make a booking. To make things even better, Amadeus e-Retail has a proven record of 99.9% uptime, for your peace of mind.
Track customer behavior
You can configure your online booking engine to return customized information, based on where your customers are located and the type of trip they are booking. This means you’ll have a clearer picture of what offers appeals to who and why.
Track customer behavior
You can configure your online booking engine to return customized information, based on where your customers are located and the type of trip they are booking. This means you’ll have a clearer picture of what offers appeals to who and why.
Make it your own with customizable options
You can customize e-Retail to fit your brand. Implement your own unique Responsive User Interface offering a single solution for your website(s) across devices and screen sizes. This customizable UIis already used to power the websites of 80+ airlines around the world.
Make it your own with customizable options
You can customize e-Retail to fit your brand. Implement your own unique Responsive User Interface offering a single solution for your website(s) across devices and screen sizes. This customizable UIis already used to power the websites of 80+ airlines around the world.
Integrate with ease - no hassles, no delays
Build a full digital retailing package with comprehensive integration with other Amadeus products. Amadeus e-Retail has over 2000 parameters, allowing you to customize the booking engine to your distinct needs and requirements.
Integrate with ease - no hassles, no delays
Build a full digital retailing package with comprehensive integration with other Amadeus products. Amadeus e-Retail has over 2000 parameters, allowing you to customize the booking engine to your distinct needs and requirements.
Case Study
American Airlines upgrades their Digital Experience: customers love it and bookings increase by 17%
American Airlines chose to partner with Amadeus on its digital journey with Amadeus e-Retail DX: the world’s most widely used online airline booking system.
American Airlines chose to partner with Amadeus on its digital journey with Amadeus e-Retail DX: the world’s most widely used online airline...
Read Case StudyCase Study South African Airways
Taking digital channel sales to the next level
Taking digital channel sales to the next level
Read more"We have been very impressed by the new user interface: it has been hugely enhanced thanks to a strong focus on user experience, state of the art design and usability optimizations especially with the reduction in the number of steps of the booking flow. "
Linda Bergonzie
Commerce Manager, AirCalin"SAA annual growth through the online channel went from 3% to 20% in the first year after launching Amadeus e-Retail."
Benjamin Schubert
Web and Mobile Manager, South African Company"By implementing Amadeus’ e-Commerce solutions, we can ensure that travellers benefit from a simpler and more personal online shopping experience when they visit Lufthansa.com. Our website now offers unrivalled access to our air travel and related products and services, responding to the needs of individual travellers with the emphasis on choice and price transparency in all steps of the process. Furthermore, the traveller is in complete control of the buying process from beginning to end and so we also benefit from the opportunity to sell to our customers more effectively."
Christian Tillmans
VP Global Sales & Key Account Management, LufthansaProduct Highlights Amadeus e-Retail
Offer your customers an intuitive and reliable experience every time they visit your site.
Sell your services immediately with fast deployment through your website.
Obtain easy integration with other Amadeus products for a full digital retailing package.
Make Amadeus e-Retail recognizably your own with customizable design options.
Engage a wider online customer base, with the ability to customize over 2000 parameters using specific business rules.
Improve the customer experience and gain more visibility over how users interact with your site.
Reduce costs and access product enhancements and developments, including e-document support with fully integrated online credit card validation.
Provide booking also for specific cases which imply the use of specific fares.