Maximize your bookings
Through multiple distribution channels with a wealth of both airline and non‑airline content.
Amadeus Altéa Reservation
Elevate customer experience, improve efficiency, and boost revenue.
Successful seat reservation
Promote your preferred offers and apply your distribution policies in real-time, virtually suppressing irregular bookings.
Give customers what they want
Keep your customers happy throughout their reservation journey. Apply their preferences consistently across all channels.
Boost your productivity
Reduce the time-to-ticket with contextual data, automated customer preference recognition, and instant confirmation on special service requests.
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Benefits
Secure customer
Record storage of passenger and itinerary information.
Share customer preferences
Across all platforms on both indirect and direct channels, and reach a wider audience to drive revenue.
Anticipate customer needs
By using data that lets you customize services to match customer value.
Consistency
Keep the experience consistent across all channels throughout the entire reservation process to improve customer satisfaction.
Relevant passenger data
Use the most relevant passenger data from intelligent booking management to trigger the right actions according to their preferences.
Reduce time
Spent on services and take advantage of smart peak management through a shared infrastructure.
Key Features
Introducing the main key features of Amadeus Altéa Reservation
Control your indirect channels
Distribute content more efficiently thanks to our unique community of Altéa partner airlines and travel companies.
Direct channel
We offer you optional user interfaces for both online and offline distribution.
Partners and alliances
Designed with partnerships in mind, Altéa Reservation has a co-host architecture and an extensive security system. We are currently the IT provider of choice for the three main airline alliances.
The future of ticketing
Your customers will always have easy access to their travel tickets, thanks to electronic ticketing and electronic miscellaneous document capabilities
Stronger customer relationship management
Access secured customer data to personalize services to match customers’ value.
Less time and effort on compliance
Country-specific programs like the US border secure flight program are built into the 100% compliant booking process.
Shared infrastructure and feed
Manage peak demand and total cost more efficiently thanks to Amadeus Altéa Reservation’s shared infrastructure and variable IT cost. Receive booking data in batch or real-time. Customize your experience with a selection of triggers and data filtering.
Booking management
Easily flag your records or trigger specific processes depending on the reservation content or booking stage. Amadeus Availability Management applies your point of sale-sensitive distribution policies automatically.
Fares and pricing
Get the best prices calculated for you by an advanced algorithm. Our fare database is fed by industry-standard current repositories and direct filing with Amadeus FareXpert.
