We’re creating a more connected travel industry, underpinned by sustainability and long-term investor relations.
Salesforce is the world’s #1 customer relationship management (CRM) platform. Innovative solutions like Service Cloud and Marketing Cloud work seamlessly with Sales Cloud to give the a 360-degree view of the customers; improving customer service, generating more leads, and increasing sales. Salesforce and Amadeus partnership delivers end-to-end Traveler Experience Optimization powered by business-oriented Apps built on Salesforce Platform, which are integrating, combining & extending Salesforce Cloud solutions (as Service Cloud for Contact Center, etc) with Amadeus solutions, such as CEM, ARD Web, Disruption Management.
Through the integration between the Amadeus Airline Platform and the Salesforce Platform, Amadeus’ airline customers can...
Through the integration between the Amadeus Airline Platform and the Salesforce Platform, Amadeus’ airline customers can benefit from a complete view of the traveler.Read more
At the 2019 edition of the Amadeus Airline Executive Summit, we continued a great journey towards retailing success, innovation...
At the 2019 edition of the Amadeus Airline Executive Summit, we continued a great journey towards retailing success, innovation through partnerships, and frictionless travel.Read more
Implement an expansive range of products, solutions and services tailored to meet and exceed your business intelligence needs.Learn more
Analyze multiple flight disruptions and optimize the end-to-end transfer of passengers with greater speed and efficiency.Learn more
By smarter strategic decisions with the ability to visualize flight operations in real-time, helping you understand the impact of schedule changes on both staff and customer.Learn more
React more effectively to anticipated disruption by automatically applying commercial changes to tickets via all ticketing touch points.Learn more
Reissue and refund tickets in a few simple steps, enhancing your customer service by responding to disruption quickly and efficiently.Learn more