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The Future of Online Travel

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In today's fast-paced digital environment, online travel players are facing pressure from multiple fronts – from travelers, to suppliers, to new players – underlining the need for reinvention to remain relevant.

From shifting market dynamics to evolving travelers’ expectations, disruptive business models are blurring the lines between online travel players and emerging technologies like machine learning and data analytics are taking root. 

At Amadeus, we’re focused on delivering content and technology to support these new business models so online travel players – whether that be online travel agencies or travel startups – can focus on their investments in customers and marketing. 

With this in mind, we have spoken with the industry and collated five trends online travel players will need to respond to in order to remain competitive and to anticipate the potential disruptions of the future, or risk being overtaken by more agile competitors. Download the insights to learn more. 


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This article is also available in these languages: 日本語