We’re creating a more connected travel industry, underpinned by sustainability and long-term investor relations.
At Amadeus, we have a clear purpose to shape the future of travel and are passionate in our pursuit of better technology for better journeys. We have been powering the travel industry for over 30 years, and we believe that the secret to our success has been our collaborative approach to innovation.
Throughout our history, we have developed our technology in partnership with the travel industry for the travel industry. By working effectively with those immersed in the business of travel and tourism, we combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, critical systems for our customers and partners.
This focus on innovation through collaboration led us to develop The Future of Travel series, exploring what the future could hold for different sectors of the travel industry. As well as sharing our own insights, we will speak to industry and innovation leaders to understand what they see on the horizon, and will discuss what the industry needs to do to keep ahead of the innovation curve.
"IoT has the ability connect customers with travel consultation throughout the entire stage of the travel experience. For agents, a global or universal PNR will allow travel consulting to change according to any request from the customer. As for travelers, agents can provide a universal ‘travel pass’ that can be used for a trip, without separate boarding passes, hotel check-in, bus passes, and even theme park tickets. This universal travel pass would also handle multiple currencies, where travelers won’t need to exchange currencies when travelling between different countries."
"Travel agents will continue to see product requests from multiple sources for travel –therefore seamless integration with GDS, Airlines, NDS, hotel, ground transportation, and theme park tickets will be essential. Travel agents will need to evolve to offer integration with non-travel related content and value-add services will be a success factor for future travel agents."
"Cloud technology is a driving force for transforming the offline model of the travel agent. The cloud enables agents to have access to all cloud-based bookings regardless of location, whether this would be through a mobiles phone or tablet."
"To me, the traditional travel agent business model is dead. Millennials are not going to retail stores to plan their next vacation. They are using a combination of OTAs, publishers, social media and referrals to drive their purchase. Travel agents will need to adapt to this change. Let's take the example of business travel, which has largely been the domain of travel agent and business travel platforms. New age start-ups are disrupting this model through sleek UI and transparent pricing."
"Blockchain will create more secure, direct transfer payment methods. As consumers become more conscious about their data, privacy, and online presence, there will also be a need for more secure and direct transfer payment methods. Credit card payments, such as Visa and Mastercard, are facing digital challenges. This is where Blockchain can revolutionize traditional methods by allowing all transactions and ticketing to be safe and secure. Blockchain technology will also offer an effecient way to integrate different services providers in a distributed environment."
We're sorry, it seems like we can't find any results.
Oops, please try again. It looks like we may be experiencing some technical issues.