“Our focus is on the traveler experience. An airport has to be flexible to respond to the constant flux in passenger volumes, and the difference is in the service we provide. That’s why we are investing in Amadeus’ cloud technology and working with Cofely as our site manager to deliver a personalized experience for each traveler,” says Marc-Andr Bdard, Vice-President Information Technology at Aroport de Qubec inc. (AQi).
“Cofely has worked with the Quebec City airport for a number of years, providing baggage system software and managing the operations of the baggage system,” comments Cofely Vice President Pierre Loyer. “The cloud-based Amadeus approach makes a lot of sense, and is completely manageable with Cofely’s existing airport personnel."
ACUS will also deliver a number of other benefits to YQB airport including substantial cost and energy savings by removing the need for costly on-site servers and their associated maintenance and by reducing the operational costs associated with traditional airport IT systems. The remotely hosted platform means that YQB can make the most of its infrastructure and use resources more efficiently.
“ACUS dramatically increases operational efficiencies for airports, airlines and ground handlers, while improving the airport experience for the traveler. Airports around the world are increasingly harnessing the power of the cloud to deliver benefits for all their stakeholders,” says John Jarrell, Head of Airport IT at Amadeus. “We are very pleased to be working with the airport and Cofely to see its successful implementation.”
“We are providing local support not only for the implementation and technical support of the shared infrastructure check-in solution but throughout the life cycle of the airport’s journey to global passenger self-service,” highlights Loyer. “This support will allow us to work closely with all the stakeholders and address their concerns and needs proactively, providing a quick transition. We will provide a world-class solution combining the efficiency of a cloud-based solution and the proximity of our support team.”