Case study

Keeping business journeys smart while growing fast in the global market - with Amadeus cytric Travel & Expense

Jun Noguchi

Head of HR Management Services at Mitsubishi Fuso Truck and Bus Corporation

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Amadeus cytric Travel & Expense was successfully implemented in March 2017 with the objective to simplify the entire booking and travel process to increase transparency, compliance and employee satisfaction. 


Mitsubishi Fuso Truck and Bus Corporation (MFTBC)
Kawasaki, Kanagawa, Japan

"I have been working at MFTBC for 12 years now and I have seen the company changing from a Japanese manufacture company with travel activities in Japan to be global with travel activities all over the world.

The traveler experience to MFTBC is very important, especially for international travelers. While we are sending out people all over the world we would like them to feel safe and comfortable when on the road. We try to have user-friendly tools to ensure that our travelers like to use them and we need a system that is accessible 24/7 in order to accept any urgent travel booking.

Using Amadeus cytric Travel & Expense as online tool, we are sure that we found a system that is easier to use. And the best thing of all is that we have a supplier that is actually willing to change.

We want the employees to concentrate on the work they do to provide high-quality products and services to the world of commercial automotive industries, and they should minimize their time spent for travel booking and expense."


Jun Noguchi
Head of HR Management Services
Mitsubishi Fuso Truck and Bus Corporation

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