Diversity - of ideas, culture and language - has made us strong and means that we are truly close to our customers. But we also believe that certain clear values need to unite us all and set out how we behave as a company. Our people are passionate about what they do and believe in aiming for excellence; taking responsibility; working together; and putting the customer first.
We have a team across the world made up of more than 11,000 people in 200 countries, with 123 nationalities, speaking 150 languages. These people embody the values that go a long way towards helping us shape the future of travel.
Watch this video and find out more about our values.