We’re creating a more connected travel industry, underpinned by sustainability and long-term investor relations.
When you think about sustainability, actions like reducing our environmental impact and knowledge transfer projects come to mind. However, there are two important subjects not normally linked to sustainability that in my mind comprise principal contributions to the sustainability of the travel industry.
Firstly, we are a multinational company present in 195 countries. Through our tax contributions we also support sustainability in those countries where we operate. It is important to note that the vast majority of these taxes are used for investment in education, health and welfare of the communities in which we live and work. We are proud to be part of a profitable company to enable this significant contribution.
Secondly, our R&D investment in 2013 reached 514 Million Euros. That means out of every 100 Euros that we obtain in revenues, we reinvest 16.5 of them in R&D, and this investment results in the launch of products and solutions that improve the economic, operational and environmental performance of our customers, while also improving the sustainability of the travel industry.
Since 2004 our R&D investment has increased every year without exception. Out of all of our business parameters, the level of R&D investment is probably one of the most resilient figures.