Maintaining a steady heartbeat for the travel industry

Juan Giron

Global Corporate Communications Manager, Amadeus

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The Amadeus Data Centre in Erding, near Munich, Germany, beats like the heart of the travel sector. Operational since 1990, this state-of-the-art complex, with a staff of over 800 people, boasts world-class facilities. One of the world’s largest data centres for the travel industry, it is designed, built and operated as a high availability data network facility, with no single point of failure, connecting our customers to nearly all of the markets in the world. No stone has been left unturned to ensure that the travel industry keeps ticking like a Swiss clock in the heart of Bavaria.



A sustainable approach to energy

The Amadeus Data Centre is an example of highly resilient architecture with redundancy of systems in all critical areas. But it also adheres to the principle of green IT operations. The centre’s sustainable approach to energy has been recognized by the most demanding standard certifications. It is also one of the first data centres in Germany to obtain the Energy Efficiency Enterprise Certification, mainly for its management of energy consumption for data centre cooling.

At peak times, the data centre processes more than 2.5 billion transactions per day, over 3.9 million net bookings per day, over 38,000 transactions per second, and more than 47 billion SQL (Structured Query Language to manage data) executions per day. It contains more than 14,000 physical IT infrastructure devices and stores more than 37 Petabytes of data.

Amadeus technology and systems ensure travel operations continue to work seamlessly. This means that modernisation of legacy mainframe software towards scalable technology based on open systems is key for Amadeus.

Gerry Smith
, VP Operations & Deputy GM Amadeus Data Processing of Amadeus, provides a closer look at this:

Leading the way in travel through cloud-based architecture, security, reliability, and big data, Amadeus continues to invest in new technologies to enhance functionality, improve stability and gain greater cost efficiencies. But, while standardising technology tends to reduce complexity, IT operations is becoming an extremely demanding and sophisticated discipline. Dr Wolfgang Krips, Executive Vice President Global Operations & General Manager Amadeus Data Processing, explains the consequences of these new requirements.


Big Data