[Infographic] A history of shaping the future of travel

Steve Joseph

Head of Content & Social Media, Amadeus IT Group

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Amadeus was founded in 1987 by Air France, Iberia, Lufthansa and SAS, with the mission of connecting travel providers with travel agencies in real time, and has since been at the forefront of innovation for the travel industry.


International expansion has been key to our strategy and one of the pillars to becoming the leading Global Distribution System. Since our platform became fully operational in 1992, we have been expanding our Distribution business, building up our global customer base and becoming a truly global player. By 2002, we became the number one Computer Reservation System (CRS) worldwide with 395 million bookings.

In addition, Amadeus pioneered the development of a unique reservation platform that allowed for a seamless reservation service across airlines and travel agency sales channels. We have used this unique know-how to diversify into the airline IT market.

In 1999, in partnership with British Airways and Qantas, we expanded our IT offering to cover the principal components of an airlinePassenger Service System, including reservation, inventory and airline departure control systems. Increasing the Amadeus IT offering has become an important element of our growth strategy and has been supported by our long-term continuous investment plan.

Taking advantage of the experience gained, we have further expanded our IT portfolio to other travel providers including airports,rail companies, and hotels.

Indeed, after more than 26 years of operation, we believe that constant innovation is core to our strategy and will support future growth. For this reason, we have placed ourselves at the forefront of technology development for the travel industry.

Want to learn more about us? Check out our Global Reportfor a full business, financial, and sustainability overview.



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