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Amadeus

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Only fully online travel booking and fulfilment platform continues to be rolled out

Michel Rouse

Senior Manager, Professional & Online Solutions, Amadeus IT Group

We’ve anticipated this need with the travel industry’s first fully online professional booking platform Amadeus Selling Platform Connect, which is the new generation of the Amadeus Selling Platform. Using our technological expertise – we’ve designed a solution that adapts to the changing requirements of travel agencies, enabling them to anticipate traveller needs while greatly reducing their support and running costs.

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Some 29% of the global workforce are ‘anytime, anywhere’ information workers according to Forrester’s 2013 Mobile Workforce Adoption Trends study. The rise of remote working is a real trend that will play an important role in the travel industry for decades to come with more and more travel agents working with their customers on the road or from home.

Amadeus Selling Platform Connect enables travel agencies to access their customers’ bookings from anywhere in the world, from any device with an internet connection. The platform is accessed through a user ID and password, without the necessity to install any software. Unique in the travel industry, this feature greatly broadens travel agencies’ business opportunities and the online nature of the platform also means that updates or new tools are shared instantaneously with the rest of the network.

Adaptation

Adapted with customers’ needs in mind – the platform provides strong customisation and regionalisation capabilities, enabling travel agencies to easily  request integration of the local content they need or to have the solution packages adapted to fit their way of working. It also provides a variety of innovative tools to travel agencies, including the Cryptic Magic tool, which automatically translates cryptic commands into graphical actions, as well as a number of productivity enhancements. A new navigation model also provides seamless interaction between the graphical interface and the command page.

The new solution is gradually being rolled out across our markets, with more than 20 markets deployed today in Africa, Eastern Europe, Latin America and North America, and more regions coming soon.

We are excited to see this new solution shape the future of travel as it is rolled out around the world. For more details – have a look at the full press release here .

What do you think? Would you be willing to work online while on the go? Have a look at the video below, and let us know or send us a tweet !


Tags

Videos, Travel Platform, Mobile