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Blazing fast and accurate search – the key ingredients to LUTAO’s superpower

Will He

CEO, LUTAO

English
English
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Hong Kong is one of the fastest-paced Asian financial centers in the world. It’s a place where people make financial transactions in a split second and travel purchase decisions are no exception.

As one of the most successful Online Travel Agencies (OTAs) in Asia Pacific, our mission to deliver dream-come-true travel experiences for Chinese consumers no matter what the destination. We do this through continued investment in technology, and our latest partnership with Amadeus is a testament to this.

In today’s hyper-connected world, every second counts and time is our most valued commodity. So we wanted an OTA solution that would streamline what is often a time-consuming shopping experience – flight search. By using Amadeus Master Pricer Instant Search (MPIS), Lutao.com is able to stand out from the crowd by providing significantly faster search responses to our customers. This sub-second, best fare search technology for online travel agencies has proven to be our most effective super power to totally redefine travelers’ online shopping experiences.

What’s more, Amadeus Master Pricer Instant Search not only delivers fast and accurate search results. It also allows us to provide more personalized offers to travelers by offering lots of flight search customization options – whether travelers want to run a multi-destination search or compare direct flights or those with stopovers – they have complete control. Couple this with the ability to feed this type of content to direct and partner sales channels like metasearch engines, and the result is a significant increase in sales.

We are not the first to say this - but Amadeus really does work tirelessly to support and collaborate with travel agencies to foster growth in an industry that is changing rapidly. The culmination is Amadeus’ Live Travel Space, after adding the team, comprised of industry experts with extensive market knowledge, and cutting-edge technology.

Since introducing our new technology offer, the feedback we have received has been resoundingly positive. However, our journey doesn’t end there. Our dream is to make the shopping experience as smooth and hassle-free as possible for our customers. Our partnership with Amadeus is a great example of how we’re on the way to making this dream a reality.


Tags

Asia Pacific, Customer Testimonial, Guest Post