We’re creating a more connected travel industry, underpinned by sustainability and long-term investor relations.
Head of Passenger Processing Services, Airport IT, Amadeus IT Group
Apple caused an uproar when they decided to do away with the 3.5mm headphone jack on the iPhone 7. This is a good example of how - not too long ago - wires and cables ruled our digital lives. But since the advent of better technology like Bluetooth connectivity, the clutter and inefficiency of wired peripherals are disappearing little by little.
Similarly, in the airport world, cloud-based common use technology is making it possible to get rid of cable and network clutter. Instead of having individual network lines that go from each airlines’ server room to each individual airports’ server room to deploy the airlines’ departure control system (DCS) to the users working at the airport, now - with Amadeus Airport Common Use Service (ACUS) - everything is channelled through Amadeus’ data centre. This means network complexity is reduced massively and airlines can benefit from network communication savings as they only need to connect to Amadeus, and Amadeus takes care of the airport connections.
With ACUS, airlines and airports are able to be agile in their network connectivity, with new physical connections being unnecessary for the implementation of new routes. Much like turning on a water tap, ACUS allows airlines to just ‘open the tap’ and deliver their DCS to new airports where they open new routes, and the users access the DCS via web browser from any device, anywhere.
This slims the typically long implementation period down to just a few weeks. Already, airports around the world are seeing real benefits from ACUS and are becoming more competitive as a result because they can open up new business opportunities with airlines by offering them easy and quick access to new routes. Cloud-based common-use is the enabler and business opportunities are no longer hindered or delayed by legacy IT.
Cloud-based common use is revolutionising the airport environment and creating new opportunities for all stakeholders. By the end of 2016, some 20 airports will have Amadeus ACUS implemented globally and we believe this will greatly improve operations.
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