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Airports globally are reaping the benefits of Amadeus technology

John Jarrell

Head of Airport IT, Amadeus IT Group

During peak travel periods some traditional airport departure halls can be a headache-inducing jumble of long check-in queues, strained staff and frustrated passengers. However, some airport players around the world are increasingly seeing the benefits of Amadeus Airport Common Use Service (ACUS), which include added flexibility in operations. Passengers can rejoice as well, because by the end of 2016, 20 airports will have Amadeus ACUS implemented globally.

amadeus acus

Early in 2015, Innsbruck Airport was the first to announce it would adopt ACUS as well as our baggage reconciliation and passenger verification solutions.

Norway’s Avinor Group chose to make the leap to next generation passenger processing technology in June of 2015, by deploying ACUS at 8 of its airports. Avinor set out to reduce its total CO2 emissions by 5,000 tons annually while simultaneously achieving a 25% reduction in passenger processing costs.

In Australia, Perth Airport installed a check-in and bag drop desk at the 18th International Conference & Exhibition on Liquefied Natural Gas in Perth in April this year. The ACUS solution made it possible for delegates to check-in and drop their luggage at the conference without worrying about carrying their bags around or turning up to the airport early to check-in.

Québec City’s Jean Lesage International Airport, has also embraced ACUS as the airport wants to be more flexible in responding to the constant flux in passenger volumes, and differentiate themselves in the service they provide.

The island archipelago of Cape Verde’s airports is seeing growth in tourism as it’s becoming a popular alternative destination to North Africa and the Middle East. ACUS will allow its airports to scale operations to increase capacities in the most efficient and cost effective manner not only to meet today’s demand but to also be ready to accommodate to future growth possibilities

Most recently, Almaty Airport in Kazakhstan, one of the largest airports in the CIS region, announced the plan to transform its passenger processing systems with ACUS to bring check-in and baggage reconciliation up-to-date with cutting edge cloud technology in order to better cater to airlines and their passengers. With Amadeus technology fully implemented, Almaty Airport will be ready for Expo 2017 hosted in Astana, Kazakhstan, and for the Worldwide Universiade 2017 event hosted in Almaty.

With the implementation of ACUS, airports around the world have come a long way with revolutionising the passenger experience and are already reaping the benefits – and this is just the beginning.

If you are interested in learning more about ACUS and other Amadeus solutions for airports, head over to the Amadeus Airport website and be sure to download a copy of our report, 8 difficult questions you should ask your current CUTE/CUPPS provider.