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Disruptions, whether they are inclement weather or natural disasters, are a fact of life for airlines. Yet solutions have been hard to come by. As it stands today, the disruption solutions market is very immature. Airlines are not sure of the approach to take to meet this complex problem, and there are no proven procedures or best practices yet.
However, there is a lot of development activity going on right now. Both airlines and IT companies are investing in solutions that help to resolve various aspects of disruption, including support for rebuilding aircraft routings, reassigning crew and rebooking passengers.
New IT solutions are emerging at the fastest rate in decades, and we are witnessing a breakthrough in terms of technology, propelled by rising traveller numbers, a stronger passenger voice, more awareness about the true cost of disruptions, and more airline partnerships.
What will happen after the technology breakthrough?
For more, download our report, Shaping the future of Airline Disruption Management, which offers an objective view of irregular airline operations.