We’re creating a more connected travel industry, underpinned by sustainability and long-term investor relations.
Support travelers with exceptional service, enabling you to foster customer loyalty, differentiate your brand and drive profits. Our products and solutions include a set of tools to store travel information, implement changes based on customer preferences and access itinerary services with ease.
Gain greater sales visibility with an expansive, diverse repository of customer journey information and take advantage of enhanced profile management.
Store and exchange travel proposals for air and hotel content with travelers via a central, cross-channel facility.
Leverage centralized storage of all customer journey information and enjoy seamless compatibility with existing systems.
Access a centralized, flexible profile management system with support for any third-party system, delivering consistent and accurate profile data.
Shape comprehensive travel information for individual customers, including hotel details and their method of transport, into dynamic travel documents that keep them in the know.
Keep travelers informed with journey-critical information, fostering both customer loyalty and retention, as well as strengthening your brand's reputation.
A real-time, web-based disruption management product, Mobile Messenger brings together the best risk and technology providers for agencies and corporations who care for their travelers and employees, wherever they are.
Deliver status updates and instant alerts on flight changes to your travelers via SMS or e-mail with Amadeus Travel Alerts Notifier.
Simplify complex fare rules and conditions into easily understood, readily translatable text, enhancing your service offer to travelers.
Start monetizing your mobile presence and increase your revenue with minimal effort.
Create your own branded app and connect with your travelers worldwide through our white label mobile solution.
Handle ticket changes and refunds more efficiently, safeguarding revenue and delivering an optimized travel experience.
Take an optimized approach to ticket change management to reduce costs, safeguard revenue and enhance the end-user experience.
Automate refund calculations for all published fares and all ticket types, maximizing productivity and eliminating the risk of errors.
"Amadeus Ticket Changer gives us peace of mind thanks to automated fare recalculation, automatic tax collection and the application of penalties. This eliminates potential Airline Debit Memos. As well as the financial gain, we save enormously on time, by minimising the steps to change a ticket. "