We’re creating a more connected travel industry, underpinned by sustainability and long-term investor relations.
Amadeus supports airline revenue growth in new and existing markets by enabling profitable partnerships with our global network of online and offline travel sellers. By deploying distribution and merchandising strategies in the world’s largest travel network, airlines are able to broaden their retailing touchpoints by differentiating and personalizing their offering.
Target online consumers, drive qualified traffic to your site and efficiently boost conversion with the Amadeus Digital Traffic Acquisition portfolio.
With around 70% of online bookings sourced through a third-party referral, driving traffic to your site is a highly intermediated process. Amadeus Digital Traffic Acquisition helps airlines make efficient use of their online marketing and customer acquisition budgets by accurately targeting consumers with the right offer at the right time, place and price.
Connect with online travelers in a targeted, cost-effective way, matching detailed user profile data with airline targeting criteria in real-time.
Ensure consistency between your own website and those of your travel partners. Enable all parties to advertise your best offers and lowest fares.
Explore new business models and boost your conversions with Assisted Booking.
Allows airlines, travel media or Metasearch companies to connect in an affiliate network model and easily access each other's content.
Amadeus enables low-cost and hybrid carriers to expand their distribution coverage and increase their yield through travel agents, travel management companies (TMCs) and corporations, using flexible solutions that adapt to different business models.
With over 80 low-cost and hybrid carriers in the Amadeus network today, we work closely with airlines that are evolving their business models to sustain leading growth in the industry. Whether you want to attract the higher yield business traveler, expand to new markets, exploit new routes or connect to partners, we offer flexible, innovative and proven solutions that respond to the needs of your strategy and systems.
Reach higher yield passengers and offer a paperless travel experience.
Connect your content to our extensive network of travel agencies and corporations.
Maximize sales opportunities with real-time schedule and availability information. Our fare filing platform also enables the secure and accurate loading of private, negotiated fares.
Airlines can provide updated schedule and availability information until the last seat is sold, providing travel sellers with an instant and accurate view of remaining seats available to sell. In addition, Amadeus FareXpert offers airlines a comprehensive and flexible fare filing solution to enter contract fares directly into the Amadeus system, using a web-based graphical user interface. The ability to manage availability and pricing for both public and negotiated fares increases sales opportunities across the entire airline network.
Keep your travel partners up to date with critical flight details.
Take advantage of secure and flexible file management without sacrificing time or efficiency.
Sell seats in real-time, providing interactive seat maps and seat request options to further enhance customer service.
Airlines can access a full portfolio of Amadeus booking solutions enabling them to increase sales and provide customers with excellent levels of service and choice. Agents can request specific seats for passengers using interactive maps of the aircraft, fulfilling specific passenger needs or preferences.
Implement superior service delivery and provide high-value travelers with personalized seat allocation.
Ensure that anytime a traveler makes a booking request, a reliable status response is returned in real-time.
Take advantage of automated, flexible and customizable block space management.
Take advantage of automated, flexible and customizable block space management.
Authorize your partner travel agents to retrieve passenger name records (PNRs) initially created in your system.
Optimizing the revenue derived from airline sales channels requires an understanding of customers in each market, their journey patterns and the overall value per passenger.
Amadeus provides airlines with the tools to tailor availability according to market and customer segments to achieve the highest yield, taking into account the total journey origin and destination (O&D). It’s also possible to monitor and control travel agency sales, ensuring that abusive practices, such as multiple name changes, don’t happen.
Prevent agents bypassing availability controls, based on origin and destination (O&D) information.
Control travel agents' ability to perform name changes on reservations.
Amadeus Travel Payments is positioned at the crossroads between technology, travel and payments, giving airlines access to modular solutions to manage all their payments needs. The Amadeus Payment Platform connects directly to acquiring banks, payment service providers, fraud management and other payment-related solutions, helping airlines to protect revenues, increase sales and reduce payment costs. All solutions are fully integrated into the airline's selling and booking flow, leading to a better customer experience, more efficient chargeback management and enriched back office reporting.
Amadeus Ticketing solutions encompass all ticket management functions, including electronic and paper ticket issuance, ticket change functions and electronic miscellaneous documents (EMDs) from ancillary sales, giving airlines more control and reducing processing costs.
Airlines can access a full portfolio of Amadeus ticketing solutions, helping to increase sales and provide customers with excellent levels of service and choice. Airlines can offer agents electronic ticketing, as well as issue EMDs for all add-on services accompanying the basic fare.
Document sales and easily track the usage of charges like residual value, miscellaneous or excess baggage.
Enable authorized travel agents to issue electronic tickets from your e-ticket stock.
Enable authorized travel agents to issue electronic tickets easily and securely.
Maximize profits by adjusting fee levels according the method of payment used.
This portfolio helps keep airlines' distribution decisions in line with revenue management policies and customer and market segmentation, allowing them to tailor availability displays to individual points of sale.
Optimizing the revenue derived from airline sales channels requires an understanding of customers in each market, their journey patterns and the overall value per passenger. Amadeus provides airlines with the tools to tailor availability according to market and customer segments to achieve the highest yield, taking into account the total journey O&D. It is also possible to monitor and control travel agency sales, ensuring that abusive practices such as multiple name changes do not occur.
Differentiate your offer using customer and market segmentation.
Fine-tune your travel packages based on point of sale, market or channel value.
Send real-time flight availability responses based on specific origin and destination, point of sale, frequent flyer and journey data.
Maximize revenue through precise decision-making and optimize responses to particular booking requests.
Use a journey's starting point information, in addition to point of sale information for enhanced availability.
“For us, as a growing global airline, it’s very important to get insight on how people are booking and that insight is very helpful to get from Amadeus. It’s really something we need from a partner.”
“For us, as a growing global airline, it’s very important to get insight on how people are booking and that insight is very helpful to get from...Read Case Study